Connect to Your Office Wi-Fi

Connect to Your Office Wi-Fi

Connect to Your Office Wi-Fi

Overview

Your office has a private staff Wi-Fi network and, in most cases, a separate guest network for visitors. This guide shows you how to join the staff network on a company laptop or your phone.

Before You Begin

  • The name of your office Wi-Fi network (ask a teammate or check the welcome sheet).
  • Your work email and password, if the network uses single sign-on.
  • For some sites, a Wi-Fi password from your office manager.

Steps

  1. On your laptop, click the Wi-Fi icon in the taskbar (Windows) or menu bar (Mac).
  2. Find your office network name in the list and click it.
  3. Check Connect automatically, then click Connect.
  4. If asked for credentials, enter your work email and password. Approve the MFA prompt on your phone if one appears.
  5. If asked for a shared Wi-Fi password instead, type the password your office manager gave you.
  6. Wait for the network status to change to Connected. Open a browser to confirm pages load.
  7. On a phone, open Settings → Wi-Fi (iPhone) or Settings → Network & Internet → Wi-Fi (Android). Tap your office network and repeat steps 4–6.

Troubleshooting

  • If you cannot see the network name: make sure Wi-Fi is on and move closer to an access point. Toggle Wi-Fi off and on.
  • If your password is rejected on a single sign-on network: use the same password you use for email. If you recently changed it, this is the new one.
  • If the connection says "Connected, no internet": disconnect and reconnect. If the problem continues, restart your computer.
  • If the network keeps asking you to sign in repeatedly: forget the network (right-click it on Windows, tap the i on iPhone), then rejoin from scratch.
  • For visitors: use the Guest network instead. It usually requires only a name and email.

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Need More Help?

Submit a ticket at support.bostonmit.com or email support@bostonmit.com.

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