Install Microsoft 365 Apps on Your Computer
Overview
Microsoft 365 Apps include Word, Excel, PowerPoint, Outlook, and Teams. Your work account already has a license, so you can install them from the Microsoft 365 portal in a few minutes. This guide covers installation on Windows 11 and macOS.
Before You Begin
- Your work email address and password.
- An internet connection. Plan for a 2–3 GB download.
- About 15 minutes, including install time.
- Administrator rights are not required on a company-managed computer.
Steps
- Open a browser and go to https://www.office.com.
- Click Sign in and enter your work email address and password.
- Approve the sign-in request in Microsoft Authenticator if prompted.
- On the Microsoft 365 home page, click Install apps in the top right.
- Choose Microsoft 365 apps. The installer begins downloading.
- Open the downloaded file:
- Windows: double-click OfficeSetup.exe in your Downloads folder.
- Mac: double-click the .pkg file and follow the prompts.
- When the installer says You're all set, close it.
- Open Word from your Start menu (Windows) or Launchpad (Mac).
- When prompted, sign in with your work email to activate your license.
Troubleshooting
- If the install fails partway through: restart your computer and run the installer again. Most temporary glitches clear after a reboot.
- If you see "We can't install at this location": make sure no other Office apps are running. Close Outlook, Teams, and OneDrive, then retry.
- If you do not see the Install apps button: your account may not have a license assigned. Contact support.
- If Word opens but says "Unlicensed Product": click File → Account → Sign in and use your work email to activate.
- If you already had a personal Office install: the work install can run alongside it, but sign each one in with the matching account.
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