Create and Share a Contact List in Outlook
Overview
A shared contact list lets a team keep the same set of contacts in one place — clients, vendors, board members — without each person rebuilding the list on their own machine. This guide covers two options: a personal contact list you share, and an organization-wide list managed by your administrator.
Before You Begin
- Outlook on the web or Outlook for Windows, signed in with your work account.
- The names and email addresses of the people you want on the list.
- A clear idea of who should have access.
Steps
Create a Contact List in Outlook on the Web
- Open Outlook in your browser at outlook.office.com.
- In the left sidebar, click the People icon (looks like two silhouettes).
- Click New contact list at the top.
- Type a name for the list, such as Project Alpha Team.
- Add members by typing names or email addresses. Press Enter after each.
- Click Create.
- To use the list, start a new email and type the list name in the To field. Outlook expands it to every member.
Share Your Contacts Folder With Coworkers
- In Outlook on the web, click People in the sidebar.
- Right-click Your contacts in the left pane.
- Click Sharing and permissions.
- Type the coworker's email address.
- Pick a permission level: Can view or Can edit.
- Click Share. Your coworker gets an email invitation to open the shared contacts.
Use an Organization-Wide Shared Contact List
If your whole team needs the same list, ask your administrator to create a Microsoft 365 Group or a shared mailbox with a contacts folder. Both options give everyone the same contacts automatically, with no per-person setup.
Troubleshooting
- If a coworker cannot see the shared contacts: ask them to sign out and back in. The share can take up to an hour to appear.
- If the contact list does not expand on send: make sure you selected the list from the autocomplete dropdown, not a similar-named contact.
- If you want to add someone outside your company: type the full external email address. External contacts work the same as internal ones.
- If the list is for a large team that changes often: switch to a Microsoft 365 Group. Group membership updates automatically when people join or leave.
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