What Happens to Your Accounts When You Leave the Company

What Happens to Your Accounts When You Leave the Company

What Happens to Your Accounts When You Leave the Company

Overview

When you leave your company, your work accounts go through an offboarding process to protect company data and keep things tidy for your team. This guide explains what happens and how to prepare.

Before You Begin

  • Your manager and HR have confirmed your last day.
  • A list of files, contacts, or notes you may want to hand off.
  • A personal email address for any final paperwork.

Steps

  1. Tell your manager about anything that needs to be transferred: shared mailboxes you own, files in OneDrive, ongoing projects, or vendor accounts you manage.
  2. Hand off documents by moving them into a SharePoint or team folder, not your personal OneDrive. Personal OneDrive content is removed after offboarding.
  3. Save personal items, like photos or non-work documents, to a personal device or cloud account. Anything left on company systems will be deleted.
  4. On your last day, your account will be disabled at the time HR specifies. You will be signed out of email, Teams, and other apps.
  5. Your email will be converted to a shared mailbox or forwarded to your manager for a set period, typically 30 to 90 days, so important messages are not missed.
  6. Your OneDrive contents will be transferred to your manager, then deleted after the retention window.
  7. Company devices must be returned per your company's policy. Wipe personal items first.

Troubleshooting

  • If you need a personal file you forgot to save: contact your manager before your last day. After offboarding, IT cannot recover personal content from your accounts.
  • If you have shared mailboxes or distribution lists you manage: make sure another team member is added as an owner before your last day.
  • If your manager needs access to your files after you leave: they should open a ticket at support.bostonmit.com. IT can grant access for the retention window.
  • If you are coming back as a contractor or in a new role: let HR and IT know. A new account will be created with the right access.

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Need More Help?

Submit a ticket at support.bostonmit.com or email support@bostonmit.com.

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