Share a File Securely With Someone Outside Your Company
Overview
When you need to send a file to a client, vendor, or partner, share it from OneDrive or SharePoint instead of attaching it to email. A shared link lets you set who can open the file, whether they can edit it, and when access expires.
Before You Begin
- The file is already saved in OneDrive or SharePoint.
- You have the recipient's email address.
- You know whether they need to view only or also edit.
Steps
- Open File Explorer and find your file in your OneDrive folder, or open it in your browser at https://www.office.com.
- Right-click the file and choose Share. (On the web, click the Share button at the top.)
- In the share dialog, type the recipient's email address.
- Click the gear icon or Settings link to open link options.
- Set Who can access:
- Specific people: most secure. Only the listed email addresses can open the file.
- People in YourCompany: internal teammates only.
- Anyone with the link: avoid for sensitive content unless required.
- Set Can edit or Can view based on what the recipient needs.
- Set an expiration date. For external sharing, 14 to 30 days is a good default.
- Add a short message explaining what the file is.
- Click Send. The recipient gets an email with the link.
Troubleshooting
- If sharing options are greyed out: your company restricts external sharing for this file or folder. Contact support to request an exception.
- If the recipient cannot open the link: confirm they signed in with the same email address you shared with. Specific-people links are tied to that address.
- If the link goes to junk mail: ask the recipient to check their spam folder. Send the link separately from a different channel as a backup.
- If you need to revoke access: open the file, click Share → Manage access, find the person or link, and click Remove.
- If you are sharing large files (over 250 MB): OneDrive supports up to 250 GB per file. Email attachment limits do not apply to OneDrive links.
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Need More Help?
Submit a ticket at support.bostonmit.com or email support@bostonmit.com.