Connect to Your Office Network From Home

Connect to Your Office Network From Home

Connect to Your Office Network From Home

Overview

Working from home often means reaching internal resources like file shares, line-of-business apps, or printers that only exist on the office network. This guide shows you how to get connected from your home internet.

Before You Begin

  • A reliable home internet connection. A wired connection is more stable than Wi-Fi.
  • Your work laptop, signed in with your work account.
  • Your company's VPN client installed and configured. If it is not, see Connect to the Company VPN on Windows.
  • The BMIT-provided settings doc with your server address and credentials.
  • Your phone with Microsoft Authenticator for MFA prompts.

Steps

  1. Sign in to your work laptop on your home network.
  2. Open a browser and confirm general internet works by loading any public site.
  3. Launch your company's VPN client from the Start menu or the system tray.
  4. Click Connect. Sign in with your work username and password if asked.
  5. Approve the MFA prompt on your phone.
  6. Wait for the client to show Connected.
  7. Open the internal resource you need. Examples: a mapped drive in File Explorer, an intranet site in your browser, or your line-of-business app.
  8. When you are done for the day, click Disconnect in the VPN client.

Troubleshooting

  • If you can connect to VPN but file shares do not open: wait 30 seconds and try again. Sometimes the tunnel needs a moment to finish setting up.
  • If your home Wi-Fi is slow: move closer to your router, switch to a wired connection, or restart the router by unplugging it for 30 seconds.
  • If the VPN client will not launch: restart your laptop. If it still will not open, submit a ticket at support.bostonmit.com.
  • If your password no longer works: you may have changed your Microsoft 365 password. The VPN uses the same password unless IT told you otherwise.
  • If you are using a personal computer: do not save work files to it. Use Remote Desktop instead to keep company data on the office PC.

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Need More Help?

Submit a ticket at support.bostonmit.com or email support@bostonmit.com.

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