Good morning everyone,

We’re currently monitoring a major outage affecting Amazon Web Services (AWS), which is impacting many cloud-hosted platforms worldwide — including productivity tools, apps, and integrations some of our clients use daily.

If you’re noticing login errors, slow response times, or connection issues with cloud-based software, this may be related to the AWS disruption rather than your local system or network.

What we know so far:

• The issue began early this morning in AWS’s US-EAST-1 region (Northern Virginia).

• It’s caused widespread interruptions across popular apps like Snapchat, Ring, Venmo, and many business SaaS providers.

• AWS has confirmed it is actively working on restoration, and partial recovery is underway.

What you can do:

• No action is required at this time — your systems and data remain secure.

• If you’re unsure whether your issue is related, please open a support ticket with us and we’ll verify.

• We’ll post updates here as AWS continues mitigation and systems stabilize.

Boston Managed IT’s support team will continue to monitor and provide updates as more information becomes available.

Stay tuned,
Boston Managed IT Support Team