11/25/2024 - Microsoft 365 Outage – What You Need to Know

11/25/2024 - Microsoft 365 Outage – What You Need to Know

Hey Everyone,

Here is a quick update about the ongoing Microsoft 365 service issues that might be affecting your day-to-day operations. Since late evening on November 24, 2024, Microsoft has reported a widespread service degradation across several of their key platforms, including Exchange Online, Microsoft Teams, SharePoint Online, Power Automate, Microsoft Bookings, and more. The official Issue ID is MO941162.

Here’s the summery:

Microsoft’s engineering team is actively working on this issue, and they’ve begun redirecting traffic and applying targeted fixes to restore services. They’ve shared that they’re seeing “initially positive results” in certain areas, but we’re not out of the woods yet. In their latest update at 2:52 PM EST today, Microsoft assured us they’re treating this with the highest priority.

Who’s Affected?

If you use any of the affected services, you may be experiencing slow performance, intermittent access issues, or an inability to use specific features. While not all users are impacted, the issue is widespread enough to cause disruptions across many organizations.

What Caused This?

Right now, Microsoft hasn’t released the specific root cause, but they’re investigating. These kinds of incidents are often tied to server infrastructure, network configuration, or software updates that didn’t go as planned. Rest assured, they’re on it.

What We’re Doing

At Boston Managed IT, we’re monitoring this situation closely so we can provide you with updates as soon as new information becomes available. If your organization is facing specific challenges related to this outage—such as difficulty communicating internally or with clients—please don’t hesitate to reach out to our support team at (617) 322-5155. We’ll help implement workarounds wherever possible to minimize disruptions.

What You Can Do

Here are a few steps to help mitigate the impact until Microsoft resolves the issue:

  • For Email (Exchange Online): Consider temporarily using mobile email apps to access your inbox if available.
Microsoft continues to post updates on this incident, and we’re tracking them in real time. As soon as there’s concrete progress or a resolution, we’ll let you know.
We understand how frustrating outages like this can be. Rest assured, we’ve got your back and are doing everything possible to support your business during this disruption.
If you have any concerns, need assistance, or just want to vent about tech woes, drop us a line. We’re here for you.